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AI agent for your website: explain your offer, take requests

An AI agent for your website explains your offer, takes requests and stays reachable around the clock. Here's how to set one up.

Plenty of businesses lose requests before anyone gets to them. The call comes in after hours, the contact form lands in spam, and the same question about opening hours shows up for the fifth time. An AI agent for your website is meant to change that: it knows what you offer and answers customer questions, the kind that keep coming up. Anything that turns into a real request goes to you, so you don't have to be online every night.

MeetMyAgent is built for exactly this. You add what your business knows, put the agent live and place it on your website with one line of code. It also gets a page of its own that you can share. This article is about the customer channel: what the agent should do, how you set it up, what happens to data and conversations, and when Free or Business is enough.

Why websites lose questions (and chatbots often disappoint)

Missed calls, contact forms, the same opening-hours question

The usual pattern goes like this: someone visits your site, reads three paragraphs and still has one specific question. Without a quick answer, the visit is over. Or an email comes in that you only see the next business day. That goes for consultancies, studios, shops and trades alike: price and process, whether you offer something, a request for a quote.

That's why many businesses put a chatbot on their website. It only helps if the bot really answers from your business knowledge, not with stock phrases or made-up prices. Otherwise you get the opposite effect: distrust instead of relief.

Rule-based bot vs. generic GPT vs. agent with business knowledge

Three types show up in practice:

  1. Rule-based bots with fixed click paths. Solid for a handful of topics, rigid as soon as people phrase things their own way.
  2. Generic GPT chatbots without clean business knowledge. Fluent in tone, shaky on services and prices.
  3. Agents with stored knowledge (description, services, FAQ, website content). They explain what you give them and pass anything they don't know on to you as a request.

MeetMyAgent goes for the third type. The agent speaks for your business, tells people and other AIs what you offer, and files requests in your account. Details are on the homepage and in the terms.

What an AI agent for your website should actually do

Explain your offer and common questions from your own knowledge

A useful AI front desk answers customer questions about what you'd explain in public anyway: services, process, languages, opening hours, the usual FAQ. It relies on the knowledge you enter. What isn't in there, it shouldn't make up. That's the difference from a bot that writes "something plausible."

On MeetMyAgent, you give your agent your description, your services and your knowledge. Knowledge goes in as knowledge sources: as text, as a question and answer, or as a web page. The agent answers from all of that, so you can explain your offer with AI help instead of typing the same paragraph over and over.

Take requests and pass them on to you

Not every conversation ends with a finished answer. Some people want a table, a quote or a callback. The agent takes those requests and puts them in your inbox. You decide what you answer. On Business, you also get an email for every new request.

This is where a chatbot that collects requests for a business becomes a real front desk: not soft-closing at any cost, but a clean handoff to you.

Be reachable on your website and on a page of its own

The product has two channels for this:

  • A chat window on your website, added with one line of code, no matter who built the site.
  • The agent's own page at an address like meetmyagent.io/en/agents/your-business, to share in emails, on Instagram or on your business card.

On top of that, live agents can be found by other AIs (through the directory and A2A, the open standard AI agents use to talk to each other). For most businesses, the website and the agent's own page come first. Running the agent from Claude or another assistant over MCP (the connection that lets your assistant work with other services) is optional; the Connect guide explains it, and there's a separate article on that.

How to set up an agent in three steps

You don't need any technical skills. You can do it on Create or from your own AI once MCP is connected.

Describe your business and pick languages

You enter the name, a few sentences about the business and your languages. No plan limits the languages: the agent answers in the language it's asked in, and your selection shows on its page.

Add your services and your knowledge

Next, you enter your services and add knowledge: as text, as a question and answer, or as a web page. Only that knowledge counts as a knowledge source: Free allows five sources, Business fifty. A source is, for example, a block of text or a web page, and it counts once no matter how long it is (terms, section 7).

A tip from practice: write prices, opening hours and exceptions the way you'd explain them to a new employee. Vague wording gets you vague answers.

Go live and add the chat window (one line of code)

Nobody sees the agent before you put it live. One click puts it online. Then you copy the chat snippet into your website, and the visible front desk is ready: an AI agent on your website. The agent's own page is ready at the same time.

What you should tell visitors plainly: this is an AI

A quick word on Article 50 of the AI Act (not legal advice)

Article 50(1) of the EU AI Act has applied since August 2, 2026. For chatbots and similar systems that interact with people, the point, among other things, is that people know they're dealing with an AI. Practical guidance from the Frankfurt Chamber of Commerce and Industry (IHK Frankfurt, in German) stresses that the notice should be visible at the start of the interaction. General terms of service alone usually don't cover that.

This isn't legal advice. Whether and how Article 50 applies to your setup is something to check yourself or with professional advice. The operator stays responsible.

Why a visible label builds trust

MeetMyAgent labels the agent visibly: on its page and in the chat window, it says that visitors are writing to an AI, not a person. That's how the product FAQ and the terms put it. It's only fair anyway. If you explain offers and prices, you shouldn't pretend someone invisible is sitting behind the window.

For a B2B front desk that explains your offer, that's a mark of quality, not an annoying disclaimer. Companion or teen products that pretend to be human aren't the point here anyway. MeetMyAgent is for businesses only (Section 14 of the German Civil Code, BGB).

Hosting, conversations, limits (no marketing fog)

Platform at Hetzner in the EU; models from Anthropic and OpenAI

According to the privacy policy, the platform is hosted by Hetzner Online GmbH in the EU. Chat answers run through the model provider Anthropic; OpenAI is used for embeddings and search. Under their business terms, neither provider uses the data to train models (as stated in the privacy policy).

Important: "EU hosting" refers to the platform storage at Hetzner. Model calls go to Anthropic and OpenAI. A blanket claim that "all data stays in the EU" would be wrong.

Conversations after 24 hours, requests in your inbox

Conversations with the agent are deleted after 24 hours. Requests stay in your inbox; archived requests are deleted once they're older than 90 days. That's in the FAQ and the privacy policy.

No made-up prices: keep your knowledge current, take the unknown as a request

AI models can produce wrong or inaccurate answers, and the terms say so plainly. Your job as the owner: keep the knowledge current and check regularly that the agent answers correctly. If knowledge on a topic is missing, the agent should take a request instead of inventing services. The same rule applies to assistants that maintain the agent over MCP (AGENTS.md): no made-up services, prices or opening hours.

Free and Business: which quota is enough when

Current plans: see the homepage. Final prices, no VAT charged (small business under § 19 UStG). For businesses only. Cancel any time, effective at the end of the billing period.

Free for testing (50 answers, 5 sources)

  • €0 a month, no payment details
  • 50 answers a month
  • 5 knowledge sources
  • All languages
  • MeetMyAgent note in the chat window
  • No email for new requests

Free is enough to try things out: create the agent, add knowledge, test the widget, see your first requests. They land in your account, just without an email notification.

Business for everyday use (2,000 answers, 50 sources)

  • €39 a month or €390 a year
  • 2,000 answers a month
  • 50 knowledge sources
  • All languages
  • Chat window without the MeetMyAgent note
  • An email to you for every new request

Both plans include the agent's own page, a chat window for your website, visibility to other AIs, requests in your console and control from your own AI.

Once the monthly quota is used up, the agent stops answering open questions until the end of the month. It keeps taking requests (terms, section 7).

Bottom line: an AI front desk on your website, and what to do next

An AI agent on your website pays off when you want to get rid of repeat questions without losing real requests. The agent should explain your offer, know its limits and bring you in as soon as things get concrete. MeetMyAgent gives you the widget, the agent's own page, an inbox and a visible AI label; Free to start, Business once everyday use needs more volume.

Ready to start? Create your agent. Later you can run it from Claude or another assistant; the Connect page shows how.

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